I'm trying to install Sorenson 8.5, which I downloaded from the 3rd party applications. I received the seriel numbers to activate the program. However, during the install, when it asks for the seriel number, and I input the number that was given to me, I get an error message saying that the seriel number and/or company name are wrong. I can't figure out what the problem is. Can you please help me?
Thanks.
Larry